AI for small & medium businesses

Your business runs.
AI handles the rest.

We're an AI partner that builds and runs automations on top of the tools you already use — so you win more leads, give your team hours back, and turn scattered data into answers.
Live in weeks — not months.

Book a 30-min discovery call → See a workflow run
Built right, from day one
Runs on Claude by Anthropic
ISO 27001-certified infrastructure
Swiss-based company
You approve every action — data never trains models
What changes · Before & after

The same business.
A different week.

No new platform. No new headcount. AI quietly takes the repetitive work off your team — so the same business runs a very different week.

Before
Leads waited a day or two — some went cold
Now
Leads answered in minutes
Before
Customers waited too long; service drifted
Now
Customers answered instantly
Before
Hours lost to admin and data entry
Now
The busywork runs itself
Before
The numbers lived in someone's head
Now
The numbers come to you, weekly
See it in action · Four workflows

What an AI workflow looks like in practice.

Most of what we build runs quietly in the background. Here are four you can actually watch — drawn the way you'd experience them, not the plumbing underneath.

1
Message arrives
Inbox or WhatsApp
2
AI checks the details
Reply in your name
3
Quote drafted — you approve
From your product catalog
4
Sent & logged
Saved to your systems
sales inquiries · inboxLive
LB
Lena Brunner
to you · via contact form
New
iPhone 14 screen — cracked
Hi! Cracked my iPhone screen — how much to fix and how long?
IQ
You Written by AI
to Lena Brunner
Auto-reply
Re: iPhone 14 screen — cracked
Happy to help! Quick check — is it an iPhone 14, and is just the glass cracked, or is the display not responding too?
LB
Lena Brunner
to you
Reply
iPhone 14, just the glass cracked — the screen still works fine.
IQ
You Written by AI
to Lena Brunner
Draft
Re: iPhone 14 screen — cracked
An iPhone 14 screen is CHF 149 with a 12-month warranty. The part’s in stock, and the repair takes about 90 minutes. I could fit you in Thursday at 14:00 or Friday at 10:30 — which works to bring it in?
PDF
Quote #2026‑0142 · iPhone 14 screen
Screen replacement · CHF 149 · ~90 min
Generated by AI
Drafted from yourProduct catalogParts in stockCalendar
✓
Sent. A reminder is set if she doesn't reply by tomorrow.
A new lead and the quote are logged in your CRM Ordering system

Illustrative example

Four of six workflows we build
Why it pays off · What independent research finds*

These are industry-wide findings from independent research.

21×
more likely to qualify a lead when you reply within 5 minutes — not 30.
+14%
more customer issues resolved per hour when your team works with AI.
30–45%
potential productivity gain in customer operations.
up to 50%
of routine queries handled without a person in the loop.

* Independent research — Harvard Business Review / MIT; McKinsey (2023); NBER (2023).

Who it's for · Built for SMBs

Built for businesses like yours.

If your days disappear into inbox triage, document processing, customer questions and quotes — and you've no IT department to spare — this was built for you.

Treuhänder & accountingConsulting & agenciesRepair, service & installationArchitecture & engineeringProperty & facility management

Not on the list? If your business runs on inboxes, documents and a few core tools, it almost certainly fits. Ask us →

What we fix · Six core workflows

Operational AI, across your business.

Six core workflows that run on top of the tools you already use — taking the repetitive work off your team, from the first inquiry to the back office.

Win & keep customers
Sales InquiriesEvery new lead gets an instant, on-brand reply — with a quote drafted from your own templates.Customer SupportExisting customers get an accurate answer in seconds, with their full history already in view.
Run the business better
Document OperationsInvoices, contracts and orders read, checked and filed automatically — with no manual data entry.Company BrainAsk in plain language and get a clear, sourced answer from your own docs, emails and systems.Business PulseCash, customers and operations watched round the clock — a weekly summary, plus live alerts.Custom WorkflowsFor work that's specific to your business, we build the AI for it — workflows or apps. Across systems, or standalone.
Explore all six solutions in depth →
How it works·From first call to live

Live in weeks, not months.

No big-bang project, no IT team on your side. We prove value on one workflow first — then expand only where it earns its keep.

1

Free discovery call

A 30-minute conversation. You describe the pain — we map the highest-impact fix and tell you honestly whether it's a fit. No commitment.

Day 0 · free call
2

We connect & build

We do the technical work — connecting to the tools you already use (Microsoft 365, Google Workspace, your CRM) and building the workflow. No IT project on your side.

Week 1
3

Pilot, then scale

One fixed-scope pilot, priced up front. You try it on real cases; once it’s earning its keep, we expand — at your pace. Stop any time; the work stays yours.

Week 2–3 · live
Transparent, fixed-scope pricing. Quoted before we start — no surprise invoices.
Integrations·Plug into your stack

Works with your existing stack.

No ripping and replacing. We plug into the tools your business already runs on.

Microsoft 365Google WorkspacebexioHubSpotstripePayPalDocuSignNotionSlack+ more

Don't see your tool? If it has an API, we can connect it.

Built on trust·Yours and ours

You're always in control.

We build on a simple principle: AI should augment your judgment, not replace it. Every workflow runs with your approval, on enterprise-grade, security-certified AI built for businesses — not consumer tools. Your data stays yours.

You approve before anything happens

Every task, email or payment is prepared by AI and initiated by you. Nothing is sent, paid, or changed without your green light.

Your permissions hold

If someone can't see something in your tools today, they can't see it through AI either.

Your data is never trained on

Your business data is never used to train AI models — backed by Anthropic's enterprise commitments.

Certified infrastructure

Anthropic's audited systems for AI; certified cloud like Microsoft Azure for anything custom we deploy.

ISO 27001SOC 2 Type II

Designed to align with the EU AI Act.

Questions · Straight answers

Questions you're probably asking.

Straight answers on control, security, speed and cost — no jargon.

Talk to a real person →
Will AI send things without me approving them?
No. You decide what the AI is allowed to send on its own and what it queues for your approval. For anything sensitive — quotes, payments, customer replies — it prepares the work and waits for your green light. You're always in the loop.
Is my business data safe?
Your data is never used to train AI models. We build on Claude by Anthropic and Microsoft Azure, running on ISO 27001 and SOC 2 Type II certified infrastructure. Your existing permissions hold — if someone can't see it in your tools today, they can't see it through AI. GDPR and Swiss revFADP aligned.
What happens when the AI gets something wrong?
Every answer is grounded in your real documents, with sources cited — it doesn't guess. When unsure, it escalates to a person instead of bluffing. Because you approve sensitive actions, mistakes are caught before they go out.
How long until it's actually working?
A first workflow is often live within days — a couple of weeks at most, depending on how much is custom and how many systems we connect. We connect to your tools, configure the workflow, and pilot it on real cases before rolling it out. You see value before you commit to more.
Do I need an IT team or to change my tools?
No. We plug into the tools you already run — Microsoft 365, Google Workspace, Bexio, your CRM — and do the technical work ourselves. Then we show your team how to use the new AI apps and workflows in their day to day.
What does it cost?
We work in fixed-scope pilots, quoted clearly before we start — so there are no surprise invoices. You begin with one high-impact workflow and expand only when it's paid off. The discovery call is free.
What if AI doesn't fit my business?
Then we’ll tell you honestly — either on the first call, or on site once we’ve looked at your processes and systems. Sometimes the answer is "not yet" — there may be groundwork first, like getting your data ready, before AI really pays off. You lose nothing by asking.
Ready to see AI work in your business?

30 minutes. Real ideas. Then you decide.

Tell us where your team spends time on tasks AI should be doing. We'll map the fastest path to ROI — no commitment.

You'll talk to the founder — an engineer, not a sales rep.
  • 30 minutes, no prep. Bring one workflow that eats your team's time — we'll do the thinking live.
  • An honest verdict. We map the highest-impact fix and tell you plainly whether it's worth doing.
  • Zero pressure. No commitment, no slide deck — just a working engineer and your real problem.
Free 30-min discovery  ·  Fixed-scope pilots  ·  Swiss-based
Pick a time30 min · free

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Prefer email? Tell us one workflow you'd love to fix — or just email hello@ivoiq.com. Either way, we'll reply with whether it's a fit, within one business day.